Charter telephone is down, can someone help me? - charter telephone
I have the packaging, cable, high-speed Internet and telephony over the cable companies. The phone is down. I clicked on the Charter of the live chat and they said they can not help me on the phone, I call an 800 number. (What sense is there, right? The phone is broken!)
Can anyone help? I picked it up and just empty. Nothing. I called from a cell phone (which can hardly hold a signal) and is busy. Can anyone out there help me?
Sunday, January 17, 2010
Charter Telephone Charter Telephone Is Down, Can Someone Help Me?
4 comments:
Hello Randi,
We are sorry to hear your phone went down. If you are still having issues, please send an e-mail to Umatter2Charter@chartercom.com with the name, address, and phone number on the account, and we will get the telephone service restored for you.
Thanks, Eric
Eric Ketzer
Social Media Communications Manager
Charter Communications
First, turn off everything that can be. Check all connections and plugs, then reconnect everything again to see if it restarts. Otherwise, go to bed and rest a little and a new idea come to you while you sleep.
Good luck, big hugs, menom B (Granma)
I'd like to call an 800 number for you if you think you could help us. Write to me, I will check if they so not yet succeeded, not yet understood what ...
Set the modem logs on to the phone. If that does not help, you will find a way to call in a letter from the customer happy.
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